Even if there is a broadband hi-speed Internet connection on the Viewer side, a slow 3G or GPRS connection on the Host side will lower performance regardless of Host CPU power. The overall speed and performance are only as good as the slowest network segment between Viewer and Host. Version mismatch between Viewer and Host/Agent may lead to performance issues and some features not working. When you update Remote Utilities make sure that Viewer and Host/ Agent are the same version. Using the latest version to date is highly recommended. Remote Utilities is improved with each version release. Possible causes and solutions Remote Utilities is outdated or version mismatch You can connect to a remote PC in the Full Control and View mode, but the connection is slow.
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